Customers
Conversation or Observation: Two Ways to Notice Customer Needs
Conversation or observation helps a small business spot customer needs from both what people say and what they…
topics
Customers
Notice what people need through conversation and observation.
Our point of view
Start with what you can put to work
A promising venture need not begin with a grand plan. We look at the small choices that help an idea meet real needs while making careful use of time, skills and materials.